--- title: The link in the mCHECK screening result leads to a blank page - what do I do? description: Blank page during screening --- [Skip to content](https://help-center.muinmos.com/knowledge/the-link-in-the-mcheck-screening-result-leads-to-a-blank-page-what-do-i-do#main-content) English Show submenu for translations [Customer portal](https://help-center.muinmos.com/tickets-view?hsLang=en) Copyright © 2026. Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://help-center.muinmos.com/tickets-view) - Go to muinmos.com Go to muinmos.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help-center.muinmos.com/knowledge?hsLang=en) 2. [FAQ](https://help-center.muinmos.com/knowledge/faq?hsLang=en) # The link in the mCHECK screening result leads to a blank page - what do I do? **It sometimes happens in the data-collection process that some links expire, are replaced by others etc.** This is why sometimes you will find a link leading to a “blank” website. In order to make sure this doesn’t prevent access to data, “alternative links” were added. So if a link leads to a blank website, press the “Alternative link”. ![image-20240503-132235.png](https://help.muinmos.com/__attachments/2309456453/image-20240503-132235.png?inst-v=14806f2b-f104-43ef-bccf-11f9a27f134b) Rarely, the “Alternative link” will also lead to a blank website. This would happen, for example due to copyright issues or data retention period expiration. - [Platform Structure](https://help-center.muinmos.com/knowledge/platform-structure?hsLang=en) - [Assessment List](https://help-center.muinmos.com/knowledge/assessment-list?hsLang=en) - [Screening & Monitoring](https://help-center.muinmos.com/knowledge/screening-monitoring?hsLang=en) - [Compliance Report](https://help-center.muinmos.com/knowledge/compliance-report?hsLang=en) - [Platform Configuration](https://help-center.muinmos.com/knowledge/platform-configuration?hsLang=en) - [FAQ](https://help-center.muinmos.com/knowledge/faq?hsLang=en) - [KYC Profiles](https://help-center.muinmos.com/knowledge/kyc-profiles?hsLang=en) - [Monitoring](https://help-center.muinmos.com/knowledge/monitoring?hsLang=en) - [mPASS Configuration](https://help-center.muinmos.com/knowledge/mpass-configuration?hsLang=en) # Copyright © 2026. muinmos.com Help Center Copyright © 2026, Copyright © 2026.