To Override a score in the RAG Score screen, click the blue Review button to the right of the check for which you are performing the override.
You will be provided with a small popup screen that will ask you to both set the new score, and provide a reasoning for changing the score.
You can set the new score – you will also be required to provide a note explaining the override. Once you have finished editing, hit the Save button on the popup.
You will be prompted to Save All of your changes at the top of the screen
After saving your changes, your RAG score will automatically recalculate
If you would like to view the history of overrides made to the report, click the “History” button in the top right of this tab.